Alpenverkehr GmbH ("us", "we", or "our") operates the website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Service.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you. This may include, but is not limited to: email address, first name and last name, phone number, company name, address, and cookies and usage data. We collect information that you voluntarily provide to us, such as when you fill out a contact form, subscribe to a newsletter, or request a quote. We use this information solely to respond to your inquiries, provide you with our services, process transactions, and communicate with you about our offerings and updates.
Use of Data
Alpenverkehr GmbH uses the collected data for various purposes: To provide and maintain our Service; To notify you about changes to our Service; To allow you to participate in interactive features of our Service when you choose to do so; To provide customer support; To gather analysis or valuable information so that we can improve our Service; To monitor the usage of our Service; To detect, prevent and address technical issues.
Data Security and Retention
We implement a variety of robust security measures, including encryption and access controls, to maintain the safety and integrity of your personal information when you submit or access your personal information. We do not share your personal information with third parties except as necessary to provide our services (e.g., to payment processors or shipping partners, under strict confidentiality agreements) or as required by German and EU law. Your information is retained only for as long as necessary to fulfill the purposes outlined in this policy, or as required by legal obligations.
Your Data Protection Rights under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Alpenverkehr GmbH aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the right to access, correct, or delete your personal information at any time by contacting us. Our website may use cookies to enhance user experience; you can control cookie settings through your browser. This policy may be updated periodically to reflect changes in our practices or legal requirements, and we encourage you to review it regularly. For detailed information, or to exercise your rights, please contact our Data Protection Officer via the email address provided on our contact page or at info@<?php echo $_SERVER['HTTP_HOST']; ?>.